MAINTENANCE

MAINTENANCE

Our experts
always at your side.

24-hour telephone support, remote assistance and on-site repairs: with our personalized assistance, it’s easy to keep your AngelEye system running smoothly.

Technical support
24 hours a day.

On-site service and repair or replacement of hardware

Self-diagnosis and
malfunction reporting

Software
Updates

1st and 2nd level assistance

The AngelEye service is at your disposal 24 hours a day, 7 days a week. The AngelEye staff supports you by phone or remote assistance by accessing your system directly for the resolution of software problems or for the application of new configurations. The impossibility of remote resolution activates an intervention of the technical staff at your site.

Hardware Assistance

In case of hardware failure AngelEye personnel or authorized service centers will promptly intervene for repair or replacement. The self-diagnosis service of immediate reporting of errors or malfunctions, together with the preventive maintenance service, ensure the maximum efficiency of the AngelEye system.

Software Updates

The AngelEye software is constantly and automatically updated through the release of new versions for the correction of any problems or the introduction of new features. The investment in AngelEye is safeguarded by the continuous updating of the software to current standards.

Tailor-made coverage for the safety of your facility.

Maintenance services are customizable according to specific needs, contractual duration or financial modalities.